Commerce overview

Commerce in Partner Center → Commerce brings orders, invoices, subscriptions, payments, payouts, and credit notes into one place. Create and process sales orders, send and track invoices, run recurring subscription billing, collect payments, receive payouts to your bank, and issue credit notes for refunds or adjustments. Everything ties together so you can manage the full financial workflow from order to payout.

Why use Commerce?

• Fewer manual steps – Orders drive product activation and subscriptions; recurring billing generates invoices automatically so you spend less time on repetitive invoicing.
• Clear visibility – See order status, outstanding invoices, subscription renewals, payment activity, and payout schedules in one area.
• Get paid reliably – Collect payments from orders and invoices, support multiple payment methods and refunds, and get payouts to your bank on a predictable schedule.
• Stay in control – Configure billing terms, tax rates, discounts, and subscription settings so billing matches how you sell.

What's included

• Orders – Create, manage, approve, and track sales orders; use workflows and bulk ordering, then process payments and activate products. Covers order configuration, billing terms, packages, and administration.
• Invoices – Create and send invoices, apply tax rates, and manage discounts. Invoices can be created manually or generated from subscriptions; behavior depends on whether Vendasta Payments is set up.
• Subscriptions – Recurring billing for products and services (replacing "bill by active"). Customize sale prices, invoice scheduling, and payment terms per account; preview upcoming invoices and manage or cancel subscriptions.
• Payments – Manage payment notifications (e.g. when a client pays an invoice or a payment fails), set up notification settings in Partner Center, and handle billing disputes in the Merchant Portal.
• Payouts – Configure bank accounts, track payout status (upcoming, in transit, completed), and view payout history. Payout schedule is determined by Stripe (e.g. first payout within 7 business days; regular payouts typically 2–7 business days).
• Credit Notes – Issue credit notes on due or paid invoices to correct over-billing, apply discounts, or process refunds. Use adjustment credit notes for amounts due and refundable credit notes for amounts already paid.

Get started

1. Open Commerce

   • Go to Partner Center → Commerce and explore Orders, Invoices, Subscriptions, and Payments.

2. Set up billing

   • Configure default billing terms, payment methods, and tax rates. In Subscriptions, set billing preferences per account or product.

3. Create an order

   • Go to Commerce → Orders → Create Sales Order, add products, set billing terms, then submit for approval or activate. Orders can generate subscriptions and invoices.

4. Manage subscriptions and invoices

   • In Commerce → Subscriptions, review active subscriptions and upcoming invoices. Use Invoices to create or send one-off invoices and apply discounts or tax.

5. Payments and payouts

   • In Payments, set up notification settings and handle disputes. In Payouts, add bank accounts and monitor payout status and history.

Common workflows

Order to invoice – Create a sales order, get customer or admin approval, activate products, and let subscriptions generate invoices on renewal dates.

Subscription billing – Set up recurring subscriptions, customize billing schedules and prices, and manage changes or cancellations. Preview and send invoices from subscription renewals.

Payment collection – Collect payments from orders and invoices, process recurring payments, and use automated retry for failures. Handle refunds and disputes as needed.

Financial visibility – Track revenue, outstanding invoices, and payout status. Use credit notes for adjustments and refunds, and keep records for reporting and reconciliation.