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  1. Vendasta Support
  2. Foundational Products
  3. Customer Voice
  4. Customer Voice FAQs

Customer Voice FAQs

Need an answer to a specific question? The FAQ section has you covered.

  • How do I change the order of the icons in CV review requests?
  • Customer Voice: Can I Change The Email Domain Settings?
  • How do I import a list of 500+ customers to Customer Voice?
  • When do Customer Voice SMS credits reset?
  • What is the character limit for Customer Voice SMS message?
  • Can I customize buttons in Customer Voice?
  • Does Inbox in Business App and Customer Voice Pro use the same phone number?
  • Is it possible to display Customer Voice Mobile Kiosk URL in Canadian French?
  • Can I hide the business address showing at the bottom of Customer Voice review request email?
  • Why is my custom template failing?
  • Can I edit or change the phone number used for SMS in Customer Voice?
  • Why is the first name not displayed in review request via SMS?
  • Can the link in the SMS template be changed to a custom one
  • Why do customers get sent directly to Google, or any 3rd party review site, to leave a review through Customer Voice?
  • How to Create a Custom Email Review Request Template 
  • How do I send SMS Review Request?
  • Send review requests to multiple customers at once?
  • Customer Voice: What sources can I request reviews on?
  • How to send emails from a custom domain
  • How do I activate SMS add-ons for Customer Voice?
  • How do I edit the Review Request Email Template?
  • My Preferred Sources: How can I change the three suggested review sites?
  • Once a review is submitted, where does it go?
  • Review Generation Widget: How can I use this on my own website?
  • Customer Voice: Upload multiple customers at once?
  • How do I embed a Review Widget in WordPress?

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