Disputes

To view disputed charges through Vendasta Payments, follow these steps: 

Please Note: You can only upload evidence in a dispute ONCE. Please make sure to include all necessary evidence on the first upload. 

 

  1. Navigate to Partner Center >  Billing > Payments. image.png
  2. Click on the specific payment being disputed.image.png
  3. Select "Provide Evidence." image.png
  4. This takes you to the page below where you can enter details of the transaction and upload evidence documents.image.png
  5. Submit supporting evidence by uploading from the system or by dragging and dropping.​ Again, please be aware that you can only submit evidence one time

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