The business address mandated by the product - Customer Voice, is in adherence to the CAN-SPAM Laws. It is a legal requirement under the CAN-SPAM Act of 2003, enacted in 2004, that if your email is a solicitation, that fact must be clearly communicated, along with who you are and what you are soliciting. In 2019, the Federal Trade Commission completed its first review of the CAN-SPAM Rule. which favored keeping the Rule, as it "benefits consumers and does not impose substantial economic burdens."
In all unsolicited emails, CAN-SPAM requires you to include a physical address and contact information for your business (including service area businesses) so it is not possible to remove the address.