The Inbox Messages tab in the Business App can be turned off from appearing to your clients in Business App - either on a user by user basis, or for all of your accounts within a market.
WARNING: Removing user access to Inbox will also remove your users ability to use Inbox Pro, Lead capture or SMS messaging features - and is not recommended.
- Navigate to Partner Center > Accounts > Manage Users.
- Click on the checkboxes to select the user(s) you want to modify their feature access > click on 'Bulk Update x users'.
3. Under the 'Tab Access' settings > click the drop-down arrow next to ''Inbox Messages'' and select ''Turn Off," then Apply Changes to Users.
To turn Inbox off for all users within a market, the Customize Business App area in Partner Center:
1. Navigate to Partner Center > Accounts > Manage Business App > Customize Business App > Inbox
2. Uncheck "show this page" and click save, to completely remove Inbox features from all clients within a market.