In Task Manager, there are three types of account statuses. These help you keep track of the accounts you're doing work for.
- Active - An account that you are currently working with. The selected task types will automatically generate when there is relevant work.
- Paused - An account you have temporarily stopped working with or one that you temporarily don't want tasks to auto-generate for.
- Deactivated - An account you have deactivated temporarily for business. You may wish to bring it back to active at some point in time.
Note: By default, accounts are added as active. This can be changed in Settings > Account settings.
How to change account status in Task Manager:
You can change the status of an account following these steps:
- Navigate to Partner Center > Fulfillment > Open Task Manager > Accounts
- Search for the Account you're looking for.
- If you do not see the account, you may need to check the account filters in the event the default filter is set to Status: Active
- Change the account status by clicking on menu (3 dots) to the far right beside the status column. Change the status by selecting Activate account, Pause account, Deactivate account