Turn off an automation

You can turn off automation from the Workflow page, or from the main Automations page.

Workflow Page

First, navigate to the Workflow page by clicking on the name of a campaign. From the Workflow page, switch the toggle in the top right corner to Off




Automations Page


From the main Automations page, click the Menu icon at the end of the automation's row. Then click Turn off the automation



You will now be prompted to either "Stop automation runs in progress" or "drain automation runs". By selecting to stop runs in progress, all scheduled steps will be stopped immediately.

By choosing to drain the automation, you are allowing the remaining steps of the automation to run for any account still in progress, however, no new runs will be activated.




Note: When you turn off automation without selecting the "drain automation runs" option, all scheduled steps are canceled and will not resume if the automation is turned on again. For example, if you have an automation running that sends an email 5 days after a new account is created, any currently running workflows to send emails to the accounts triggered in the last 5 days will be canceled.



Turn off an automation

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