Cancel products for your customers

To cancel a product for your customer:

  • Go to Partner Center > Businesses > Accounts.
  • Click on the account name for the account you want to cancel the product for. This takes you to the Business Details screen.

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  • Within the Products section, click the menu icon baseline-more_vert-24px.svg beside the product you want to cancel. Click Cancel Product.

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  • Click Cancel Product.
    Note: The product will remain active until the date specified within the cancellation card. You can re-activate the product at any time during this period to continue its subscription.

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Cancel Products

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