E-commerce is big. Really big.The Snapshot Report has been used for years to highlight areas businesses struggle with. As eCommerce continues to grow, there's an opportunity to help in that space.This section of the Snapshot Report is centred around eCommerce. This helps in two distinct ways:
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Salespeople will have better insight into prospects' eCommerce presence, helping them identify solutions to the prospects' biggest challenges
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Business owners will understand where they need to improve, allowing them to look for solutions to those issues.
What's Included?
This section breaks down 4 important categories that are relevant when it comes to eCommerce:
Online storefront - This checks to see if your prospect has the ability to sell their products/services through their website using a recognized commerce platform.
Online payments - This checks if the prospect is able to accept transactions through their site using recognized payment software.
Lead engagement - This scan's the prospects' website to see if it's set up to properly engage customers with relevant content, encouraging them to either move down the sales funnel or purchase from them again.
Online scheduler - This crawls their website to see if they've included any scheduling software that makes it easy for customers to book an appointment with the business.
NOTE: While we do cover the main solution providers in each market, due to this being a growing and dynamic industry there may be smaller or custom platforms that our report does not recognize. This will cause it to show that nothing can be found on the prospects' website. If you do happen to notice a specific platform missing, don't hesitate to reach out to us so we can add it to our list.
Is this section automatically enabled?
This section will only be enabled automatically if you run with the default configuration. If you've customized the report in any way, we want to make sure to respect those changes, which means you'll have to manually enable this section for it to begin showing up within your Snapshot Reports.
NOTE: This will only affect new Snapshot Reports. If you have already created one for your prospect, you will need to refresh it for this section to appear. If you've customized the layout, you will need to make sure you enable it first before refreshing the report.
Still have questions? Check out our FAQs on the eCommerce section of the Snapshot Report!
FAQs
A: While we do cover the main solution providers in each market, due to this being a growing and dynamic industry there may be smaller or custom platforms that our report does not recognize. This will cause it to show that nothing can be found on the prospects' website. If you do happen to notice a specific platform missing, don't hesitate to reach out to us so we can add it to our list.
It also may be showing 'none found' because the page that solution is found on is hidden behind a login. While we do our best to crawl as much of a website as possible to search for potential solutions, there can be instances where there are pages we can't reach.
Q: What does 'Lead Engagement' refer to?
A: Lead engagement scans the clients' site for software that allows them to engage with current or recent website visitors. This includes solutions such as live chat or advertising campaigns.
e.g. Showing a recent website visitor a digital ad that showcases items they previously viewed in the clients' online store.
Q: What types of software does 'Lead Engagement' search for?
A: The ecommerce section searches for two categories of software: marketing automation and live chat.
Q: Which marketing automation solutions are covered by the Snapshot Report?
A: Acquia Campaign Factory, Act-On, Actito, AD EBiS, Adabra, Aimtell, Airship, Automizely, Autopilot, Aweber, Beeketing, Birdeye, Blackbaud Luminate Online, Bluecore, BowNow, Branch, Braze, BrightInfo, Bronto, BySide, Campaign Monitor, CartKit, Carts Guru, ChannelAdvisor, CleverTap, ClickDimensions, ClickFunnels, Connectif, Constant Contact, Contlo, Convertcart, ConvertKit, Customer.io, Dealer Spike, Dotdigital, Dreamdata, e-goi, Eloqua, Emarsys, emBlue, Emotive, ExitIntel, Firepush, Fomo, Freshworks CRM, Frosmo, Genesys Cloud, GetResponse, Grin, Growave, HubSpot, Hushly, Instabot, Invoca, Iterable, Izooto, Jirafe, Kartra, Klaviyo, Leanplum, Listrak, MailChimp, MailChimp for WordPress, MailerLite, Mailmunch, MAJIN, ManyChat, ManyContacts, Mapp, Marketo, Mautic, Maxemail, Melis Platform, Mindbox, MoEngage, Najva, Nextsale, Noddus, Nudgify, Ometria, Omnisend, OneSignal, OptinMonster, Pardot, PayPal Marketing Solutions, Postscript, Prediggo, Privy, PushEngage, Pushnami, PushOwl, PushPushGo, RD Station, Rockerbox, RockRMS, Sailthru, SALESmanago, Satori, SEMrush, Sendinblue, Shanon, SharpSpring, Signal, Simplero, SocialLadder, SpotHopper, Stylitics, Sumo, Vitals, Vizury, VWO Engage, WebEngage, Wigzo, Wisepops, Wunderkind, Xtremepush, Yotpo SMSBump
Q: Which live chat solutions are covered by the Snapshot Report?
A: Acquire Live Chat, Ada, Aircall, Apple Business Chat, Bold Chat, Callbell, Chaport, Chatra, Chatwoot, Chekkit, Comm100, CoRover, Crisp Live Chat, Czater, Dotdigital Chat, Drift, Droz Bot, Envybox, Facebook Chat Plugin, Freshchat, GetButton, Gladly, Goftino, Gorgias, HappyFox Live Chat, Haptik, Help Scout, HubSpot Chat, iAdvize, Imber, Instabot, InSyncai, Intercom, Jitsi, JivoChat, Kapture CRM, Kustomer, LimeChat, LiveAgent, LiveChat, LiveHelp, LivePerson, LiveZilla, ManyChat, MyLiveChat, Oct8ne, Octane AI, Olark, Pipedrive, Podium, Provide Support, Pure Chat, Raychat, Re:amaze, Rocket.Chat, Rotic, Salesforce Service Cloud, Schedule Engine, Shopify Chat, Smartsupp, SnapEngage, Solvvy, Suiteshare, Tallentor Widget, Tawk.to, Tencent QQ, Tidio, Trengo, UserLike, Verloop, View less, WhatsApp Business Chat, WidgetWhats, Wix Answers, Yandex.Messenger, yellow.ai, Zendesk, Zendesk Chat, Zoko, Zoominfo Chat
Q: Which online storefront solutions are covered by the Snapshot Report?
A: 1C-Bitrix, 3dCart, Abicart, ABOUT YOU Commerce Suite, Accesso, Aero Commerce, Afosto, AfterBuy, Akinon, Amazon Webstore, AmeriCommerce, Arastta, ARI Network Services, ATSHOP, Avangate, Base, Big Cartel, BigCommerce, Bigware, Bikayi, Bizweb, Blesta, Botble CMS, Brownie, Bsale, BSmart, Cafe24, CCV Shop, Chameleon system, ChannelApe, Checkfront, Cleverbridge, CloudCart, CloudSuite, Cococart, ColorMeShop, Commerce Server, Commerce.js, Commerce7, commercelayer, commercetools, Convertr, Correos Ecommerce, Cosmoshop, Craft Commerce, Cratejoy, CS Cart, CubeCart, Digital Showroom, DigitalRiver, Dokan, Drupal Commerce, Dukaan, Dynamicweb, e-Shop Commerce, EasyDigitalDownloads, EasyStore, EC-CUBE, eCaupo, Ecwid, eDokan, EKM, Elcodi, Ensi, ePages, Essent SiteBuilder Pro, Estore Shopserve, eZ Platform, eZ Publish, Fabric, FARFETCH Black & White, Fast Checkout, Fastcommerce, Fastspring, Fbits, Fenicio, Food-Ordering.co.uk, ForoshGostar, Fortune3, Fourthwall, Foxy.io, Freshop, Future Shop, Fynd Platform, Gambio, GEOvendas, GetMeAShop, GoDaddy Online Store, GrandNode, GrocerKey, Gumroad, Haravan, HCL Commerce, HighStore, Hinza Advanced CMS, hyva, Ideasoft, IdoSell Shop, Iluria, Imweb, Intershop, Inventrue, Inveon, iPresta, Irroba, J2Store, JET Enterprise, Jetshop, Jibres, JoomShopping, JShop, JTL Shop, Jumpseller, Justo, k-eCommerce, Kajabi, Kamva, Kibo Commerce, Kitcart, KMK, KobiMaster, Kooomo, KQS.store, Lazada, Lightspeed eCom, Linx Commerce, LogiCommerce, Loja Integrada, Loja Mestre, Loja Virtual, Loja2, Magazord, Magento, MakeShopKorea, Melis Platform, Mercado Shops, Miestro, Miva, Mixin, Mobify, Modified, Moguta.CMS, Mondo Media, My Food Link, MyCashFlow, MyOnlineStore, Nacelle, NagaCommerce, NEO - Omnichannel Commerce Platform, Neto, NetSuite, nopCommerce, novomind iSHOP, Nuvemshop, Ochanoko, Odoo, OnShop, Open Classifieds, Open eShop, OpenCart, Oracle Commerce, Oracle Commerce Cloud, Orckestra, OrderYOYO, OroCommerce, osCommerce, Oxatis, OXID eShop, OXID eShop Community Edition, OXID eShop Enterprise Edition, Parttrap ONE, Pattern by Etsy, PhotoShelter, Pimcore, Pixieset Store, plentymarkets, plentyShop LTS, Podia, Powerboutique, Powergap, PrestaShop, Projesoft, Proximis, Proximis Unified Commerce, PureCars, PWA Studio, Quick.Cart, Rakuten Digital Commerce, RBS Change, Reactive, RedCart, Remarkable Commerce, Robin, Saleor, Salesfloor, Salesforce Commerce Cloud, Salla, Saly, Sana Commerce, SAP Commerce Cloud, SAP Upscale Commerce, Sazito, Scalefast, Sellacious, Sellfy, Sellingo, Sellix, Selly, Sharetribe, Shopaholic, Shopatron, Shopcada, Shoper, Shopery, Shopfa, ShopGold, Shopify, Shopline, Shoplo, Shoporama, Shoppiko, Shoppy, Shoprunner, Shoptet, Shopware, Simbel, Simplo7, Sirclo, Sky-Shop, Smartstore, Smartstore biz, SmartWeb, Snipcart, SoftTr, SolidPixels, Solusquare OmniCommerce Cloud, SoteShop, Spree, Spring for creators, Spryker, Squadded, Square Online, Squarespace Commerce, StackCommerce, Storeden, StoreHippo, stores.jp, Subbly, SummerCart, Swell, Sylius, T-Soft, T1 Paginas, TakeDrop, Tebex, Thelia, THG Ingenuity, ThriveCart, Ticimax, Tictail, Tiendanube, TomatoCart, TotalCode, Touch2Success, Tray, TRISOshop, Tritac Katana Commerce, Trove Recommerce, TrueCommerce, Typof, Ubercart, Ueeshop, UltraCart, vibecommerce, VirtueMart, Visualsoft, Volusion, Voog.com Website Builder, Voracio, VP-ASP, VTEX, Vue Storefront, Web Shop Manager, Weblium, Websale, WEBXPAY, Webzie, Welcart, Wikinggruppen, Wix eCommerce, WiziShop, WooCommerce, Workarea, X-Cart, Xanario, Xonic, xtCommerce, Yahoo! Ecommerce, Yampi Virtual store, Yepcomm, YNAP Ecommerce, YouCan, Zen Cart, Zid, Zoey, Zozo
Q: Which online payment solutions are covered by the Snapshot Report?
A: Adyen, Affirm, Afterpay, Amazon Pay, American Express, Amex Express Checkout, Aplazame, Apple Pay, Bitcoin, Blackbaud Luminate Online, Bolt Payments, Braintree, Bread, bSecure, Buy me a coffee, Catch, ChargeAfter, Chargebee, Checkout.com, CitrusPay, Coinbase Commerce, Conekta, Cybersource, DigitalRiver, DivideBuy, Divido, eWAY Payments, Facebook Pay, Fat Zebra, Forte, Four, GiveWP, Google Pay, Google Wallet, Grab Pay Later, Heartland Payment Systems, Iamport, Klarna Checkout, Klasha, Ko-fi, KueskiPay, Laterpay, Mastercard, mobicred, Mokka, Moneris, Omise, OpenPay, Pace, Paddle, Pagar.me, PagSeguro, Paidy, Partial.ly, Patreon, PayBright, PayFast, Payflex, Payl8r, PayPal, PayWhirl, Pin Payments, Razorpay, Recharge, Recurly, Scalapay, Service Provider Pro, Sezzle, Shop Pay, Simpl, SkyVerge, SplitIt, Spotii, SpurIT Partial Payments App, SpurIT Recurring Payments App, Square, Stripe, T1 Pagos, Tabby, Tamara, TNS Payments, Venmo, Verifone 2Checkout, Visa, Visa Checkout, Wirecard, WorldPay, Xpresslane, Yampi Checkout, YooMoney, Zip
Q: Which online scheduling solutions are covered by the Snapshot Report?
A: Accesso, Acuity Scheduling, Appointy, Bokun, Bookero, Bookingkit, Booksy, BookThatApp, Booxi, CalendarHero, Calendly, Checkfront, Chili Piper, CoconutSoftware, Eveve, FareHarbor, GetYourGuide, Hostmeapp, Mangeznotez, Meeting Scheduler, Mews, MindBody, MIYN Online Appointment, Occasion, Peek, Periodic, Regiondo, Reservio, Rezdy, Rezgo, Salonist, Setmore, SevenRooms, SiteMinder, Skedify, Timify, Trumba, vcita, X.ai, Zocdoc
NOTE: Due to this being a growing and dynamic industry, these lists may not be comprehensive or up to date. For more details, visit the sites below for updated lists.
Marketing Automation Solutions
Live Chat Solutions
Online Storefront Solutions
Online Payment Solutions
Online Scheduling Solutions