Vendasta's Platform has four levels of access, each with its own login.
Administrators
Administrators, or admins, are top-level users designed to manage all aspects of their Vendasta experience. They are given access to the powerful Partner Center dashboard, enabling them to efficiently manage their clients. They have the ultimate control when it comes to tailoring how salespeople and users access the platform, as well as what features are available to them. With full permissions, an admin can perform the following:
- Create and upload accounts
- Activate products
- Set up users
- Manage lists
- Set up a public-facing store
- View billing reports
- Update billing information
- Manage Multi-Location Groups
- Create marketing campaigns
- Configure Acquisition Widgets
- Approve orders
- Manage salespeople
- Create sales teams
- Manage Task Manager users
- Set up Automations
- Customize branding
- Set up Vendasta Payments
You can customize each admin to have access to specific features by altering their permissions.
* Please note that certain features may be limited to partners on select subscription levels.
Salespeople
Salespeople have mid-level access to the platform. They are the primary representatives your clients will communicate with, which is why we created the Sales & Success Center dashboard. This allows your salespeople to accomplish the following:
- Add prospects
- Manage assigned accounts
- Create, refresh, and configure Snapshot Reports
- Launch email campaigns
- Log calls, emails, meetings, and other sales activity
- Create opportunities
- Submit orders
- Add account notes
- Store contact information
- View their sales pipeline
- Schedule Meetings
- Access valuable training resources
The URL for the Sales & Success Center can be customized. To view the current URL, navigate to Partner Center > Sales > Salespeople.
Please note that Salespeople and Sales & Success Center are only available on select subscription levels.
Users
Users have low-level access. They are given access to Business App, allowing them to do the following:
- View their business' recent activity
- View their Executive Report
- Access and order products
- Browse the store and make Purchases
- Configure their customer List
- Schedule Meetings
- Edit their Business Profile
- Configure notification settings
- Add notification recipients
The URL for Business App can be customized. To view the current URL users can use to access Business App, navigate to Partner Center > Businesses > Users. It will be displayed at the top of the page.
Digital Agents
Digital Agents have access to Task Manager, allowing them to do the following:
- View all fulfillment tasks and projects for their customers.
- Filter tasks to view only tasks and projects assigned to them.
- Create tasks and projects.
- Edit task and project statuses.
- Update fulfillment notes.
- Create recurring tasks and projects.
- Create project templates.
- Assign accounts, tasks, and projects to Digital Agents.
To view the login URL for Task Manager, navigate to Partner Center > Tasks > Users.