Groups & Service Menus – Vendasta Support

Organize meetings and service bookings into intuitive, client-friendly formats.

BookMeNow offers tools to help you streamline scheduling and create a polished booking experience. With Groups and Service Menus, you can bundle multiple appointment types into a single, easy-to-navigate flow—ideal for sales teams, service-based businesses, and any organization that offers multiple appointment types.

What Are Groups and Service Menus?

Groups allow you to bundle related Event Types, such as discovery calls, demos, or services into a single link. This makes it easier for invitees to choose the most relevant meeting before selecting a time slot.

Service Menus act as a catalogue of Groups or Event Types that can be embedded or linked from your website. They offer a structured, navigable list of services for your clients to explore and book.

Why Use These Features?

Simplify Booking: Present multiple appointment types through a single link or menu.
Improve Customer Experience: Let clients choose the right appointment without needing to reach out.
Professional Presentation: Use structured, branded interfaces that reflect your business.
Flexible Organization: Mix personal and team event types, and create multiple Groups or Menus for different use cases.

Example Use Cases

Sales or Marketing Teams

Instead of sharing multiple links for each meeting type, sales professionals can group all relevant options, such as discovery calls, product demos, and pricing reviews into one Group. Clients choose the meeting type that fits, then select a time.

This Group link can be embedded on landing pages, included in emails, or added to call-to-action buttons like “Book a Demo.”

Salons, Clinics, and Service-Based Businesses

Businesses can create Service Menus that organize offerings by category. For example:

Hair Services: Haircuts, coloring, styling
Skin Treatments: Facials, peels
Nail Services: Manicure, pedicure

Each service can include its own duration, assigned team members, and location preferences. The entire menu is accessible through a single website link, allowing clients to browse and book independently.

How to Set Up Groups

Go to My Meetings > Settings > Groups.
Select New Group.
Enter a Group Name and (optional) Description.
Add one or more Event Types. You can include both Personal and Team-based types.
Click Create Group.
Use the menu (three dots) next to a Group for editing or deleting.
Copy the Group’s link to share via email, chat, your website, or marketing materials.

You can create multiple Groups, each with its own unique purpose and link.

How to Set Up a Service Menu

Navigate to My Meetings > Settings > Service Menu.
Click New Service Menu.
Add a Name and (optional) Description.
Include one or more Groups and/or Event Types.
Click Create Service Menu.
Copy the Service Menu link to embed on your website or share with customers.

When a client clicks the link, they’ll:

Choose a category (Group) or standalone service (Event Type)
Select the specific meeting or service
Pick a date and time

Best Practices

For In-Person Service Businesses

Use Host Location for Event Types tied to physical services.
Avoid setting up Event Types with Video or Client Location options for in-person services.
Select Round Robin for general staff assignment or Client Selection if clients should choose their provider.

For Sales and Consultation Teams

Group related Event Types together (e.g., strategy call + follow-up).
Mix video and in-person options as appropriate.
Keep calendar availability well-managed to avoid conflicts.

General Recommendations

Limit Groups to 3–5 Event Types to prevent overwhelming clients.
Use clear, descriptive names for Groups and Event Types.
Service Menus are ideal when your offerings can be organized into categories.
All users on your team can create and manage Groups and Service Menus.

Additional Information

Branding: All Group and Service Menu booking pages follow your branding settings, including colors and logos.
Shareable Links: Each Group and Service Menu generates its own link for flexible distribution.
Reuse Event Types: No need to recreate existing meetings. Simply add them to new Groups or Menus.

Start using Groups and Service Menus to enhance your client booking experience. Whether you're organizing sales meetings or building a catalogue of services, these tools help you present your availability in a clear, accessible way.