What is it?
Partners offering Reputation Management Pro can now add A Place for Mom as a review source and view A Place for Mom consumer reviews in the "Manage Reviews" tab. A Place for Mom is one of the top assisted living, memory care and senior living directories in North America. Learn more about A Place for Mom here.
This review source is available for all users with Reputation Management Pro activated. Your client must already have a listing active with A Place for Mom to have it as a source. To get added to the directory, please visit this page to get started.
Why is it important?
Allows users to view consumer reviews directly in the Reputation Management dashboard under "Reviews" and provide a quick response by clicking the "Respond" button, which will take the user to their business profile page at aplaceformom.com (ex. listing: Marigold Assisted Living)
How does it work?
In Partner Center, go to Administration > Customize > Listing Sources > A Place for Mom to activate it for all clients:
Once that is activated, visit the client account to ensure that A Place for Mom is selected, Reputation Management > Listings > Listings:
Then visit Reputation Management > Reviews to see A Place for Mom listed under "Sources" on the Filters menu:
Users can also utilize the AI suggest response or a template response that can be copied and used to respond on the A Place for Mom website:
If A Place for Mom does not appear here then return to steps 1 and 2. Also, visit "Primary Listings" in the main navigation menu to ensure that the business information is correct (see below). If “Accurate listing found” or "Listing found with possible errors" is the status then return to "Manage Reviews" on the left menu and A Place for Mom should now be listed as a primary source. Please note that it can take up to 48 hours for the correct information to appear once the review source has been enabled.
Note: A Place for Mom will not appear as a review source if the local business does not have a profile at aplaceformom.com or has a profile but does not have any reviews at aplaceformom.com.