Meet your AI Workforce
Outcomes
Meet the AI Workforce
The AI Workforce is a team of AI Employees that answer every lead, keep your reputation current, and keep your business visible online, automatically and around the clock. Think of it as a full-time office team running in the background while you are with clients.
You get five AI Employees, local visibility tools, and automated marketing campaigns, all connected to a single inbox you can manage from your phone. And the team you hire here is the same one your clients get later, under your brand: everything it does for your business, it can do for theirs.
The roster
In Partner Center, the team shows up as AI Employees: digital team members you configure to answer questions, capture leads, and do real work. Four come pre-built, ready to work out of the box and tailored to the business they serve:
| AI Employee | The job |
|---|---|
| Chat Receptionist | Greets visitors, answers questions from its knowledge, and captures every conversation as a lead, around the clock |
| Voice Receptionist | Answers the phone: covers after hours, rescues missed calls, and books while the line would have rung out |
| Reputation Specialist | Responds to reviews using your rules and knowledge, and answers questions about reviews and NPS in plain conversation |
| Sales Assistant | Keeps the CRM up to date from meetings and records, creates activities, and answers questions about the pipeline |
The AI Receptionist you just met arrives as these two receptionist employees, one for chat and one for voice. The Social Media Manager and AI Blogger, the two AI Employees keeping your pages and website active, arrive with Social AI.
Beyond the pre-built, you can build Custom AI Employees from a blank slate: you define the purpose, capabilities, knowledge, and channels.
Where each one lives
The rule from the ecosystem carries straight over: an AI Employee lives in the workspace of the business it serves. Your receptionist, answering for your business, lives in your Partner Center. A client's receptionist lives in their Business App, powered by their business knowledge. Pick the workspace first, and channels, knowledge, and captured leads all land where you expect.
Open AI in Partner Center. The employees you see there are yours, serving your business. Every client gets their own roster inside their Business App.
The three parts every AI Employee shares
Pre-built or custom, every AI Employee is configured the same way. Learn these three parts once and every employee in the roster makes sense. Flip each one:
What the plans include
Two separate gates decide who gets what, and they are easy to mix up.
Your own Vendasta subscription decides which AI Employees you can run for your own business:
- Starter includes the Chat Receptionist.
- Professional and above add the Voice Receptionist and the social channels: Facebook, Instagram, and WhatsApp.
A client gets whichever product editions are active on their account. CRM AI Standard or Pro carries the Sales Assistant, and Conversations AI Premium carries voice.
This guide breaks down what each subscription plan includes.
Knowledge Check
Three quick questions on the team you hired, where AI Employees live, and what the plans include.