Conversations
Set up your clients with centralized customer messaging across email, social media, SMS, and AI web chat.
Set up your clients with centralized customer messaging across email, social media, SMS, and AI web chat.
Learn how to use the Send an SMS message to a phone number action to send a text to any phone number.
Learn how to use the Send an SMS message via Conversations action to text a contact through your Conversations inbox.
Why SMS campaign messages aren't delivered, what the consent states mean, and how to update SMS consent for a contact.