Welcome to the VendAsta Partner Resource Center. We'll use this Resource Center to keep you up to date on everything VendAsta is working on. Here we’ll share industry research and trends, updates on our development process, and full training and support material for our partners.
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VendAsta Support Mar 06 • Updates & Forums / Product Updates
There have been multiple changes made to the Executive Reports. The business address has been added to the header to show which location the report is for.
The Executive Report will now display the same end date in the email as on the generated report.
Every new account will have a report generated for the first week and month rather than waiting for the second week or month.
In order to provide better mapping to visibility sources in Reputation Intelligence, we have introduced a more fine-grained taxonomy of business categories. You also now have the ability to enter more than one business category, though only the first one will be used for setting visibility sources.
This change will be made on the Visibility Settings section on the Visibility page, and on the Edit Account settings on the Manage Accounts page. One business category can be up to three levels deep, if the category has this level of detail. The advantage of selecting more specific categories is that visibility sources will be better tailored to these categories, resulting in an overall better experience for the SMB.
The screenshot below shows how this will look on the Visibility Settings page.
The screenshot below shows how this will look on the Edit Account page.
For a full overview of the new business categories, you can reference our comprehensive spreadsheet attached with this update.
In an effort to have a consistent header throughout all of our products, we have updated the Reputation Intelligence header. An icon representing the Reputation Intelligence product has been inserted before the product name. The Exit Admin Mode button has been replaced with a Back to Partner Central link.
All accounts that are set up with Reputation Intelligence and Social Marketing will take advantage of the compose features in Social Marketing when sharing a review or mention. When the share link is clicked, a new tab will open to the compose page with the content prepopulated. Once the post is complete, the tab can be closed.
Feel free to contact our support staff via the link below to address any concerns. Thanks so much!
VendAsta Support Feb 27 • Updates & Forums / Product Updates
We will soon be releasing some new features to the monthly report to provide a full report of work that has been completed.
Pending tasks have been added to the list of tasks that will display on the monthly report. This will allow work that has been done on them to be shown to the customer. E.g. a listing has been submitted to a source for syndication.
Content of Social Posts will now display in the Details column of the Social Post task. This allows the customer to see up to 325 characters of a post.
VendAsta Support Feb 21 • Updates & Forums / Product Updates
In the the first week of March we will be rolling out Presence Builder Lite to all partners who are set up with VendAsta's Social Marketing product. This is a free upgrade for all partners, and once it is released, it will be effective across all customer accounts.
Whom does this affect?
This update will only affect partners who are selling VendAsta’s Social Marketing product. If you are only selling Reputation Intelligence or Presence Builder, this update does not affect you until VendAsta launches our new Listing Distribution product at the end of March. If your customers access Social Marketing through “single-sign-on” directly from your own platform, they will see some new features in the Composer as described below. More information is outlined below in the section: “What will your administrators see?”
Upload an image when publishing a post on social media
Write and share a long-form post from within Social Marketing
Create a customer-branded landing page for images and long-form posts
What is the difference between PB Paid and PB Lite?
Presence Builder Lite is an exceptional tool that is included with all Social Marketing accounts. Presence Builder is also available in its entirety, referred to as PB Paid. Some important differences are:
PB Lite accounts are always free
Your customer will not be able to create a Website in PB Lite
Your customer will not see PB Lite in the Business Center
What will your customers see?
Your customers will see a new link when composing a social post, as highlighted below:
Once your customer sends out a post, those who click on the post will be directed to a landing page as shown below:
Long-form post gives your customer the ability to write and share a blog post that is hosted on their branded landing page. They can do this by choosing the landing page as an option under Post To. They can add rich text, a title, as well as custom html to the post. The following is a screenshot of a long-form post while it is being written:
This is what a long-form post looks like once its posted to the customer's Presence Builder Lite page:
What will your administrators see?
Depending on which VendAsta products you sell, your administrators will see the following changes:
Partners who sell only Reputation Intelligence
No change, until VendAsta rolls out Listing Distribution at the end of March. Once Listing Distribution is rolled out, all partners will have Presence Builder Lite.
Partners who sell Social Marketing but not Presence Builder
When your admins are creating new customer accounts in Partner Central, they will see that Presence Builder is automatically selected. As long as it says "Presence Builder Lite," you will not be charged for the Presence Builder account. You will still be charged for the Social Marketing account that your admin is creating, as per normal practice.
After you create an account you will see a new PB Lite icon appear beside the account in Partner Central. The purple icon signifies that it is a Lite account as shown below:
Partners who sell Social Marketing and Presence Builder
For partners who are selling Presence Builder, the second step of the Account Create process will present itself in the same way as for other partners, but it will have an additional button below the product icon allowing you to upgrade this product to Presence Builder Paid.
Clicking on Upgrade will change the purple PB Lite icon to blue, and you’ll see “Product Selected” under it, signifying that you’ve now signed up for the full, paid version of Presence Builder.
Adding Presence Builder
If you have an existing account and want to add Presence Builder, you can do this from the Accounts screen in two ways: you can either click on the gray product icon to jump straight into the Add Product screen, or click on the pencil icon to get to the Edit screen, from which you can then go into the Add Product screen.
If you click on the blue pencil icon, you arrive at the Edit Account screen as shown below. Clicking on Add here will take you to the Add Product screen.
On the Add Products screen, you will notice the following changes: if you are not selling Presence Builder, you will see Lite Selected on this page. You can select Undo to remove Presence Builder Lite if you want to add just Social Marketing or another product in this step.
Clicking Undo will change the screen as below:
If you are already selling Presence Builder, the paid option will be selected by default.
At this screen, if you select Undo, the screen will change as shown below to give you the option to choose either Select Lite or just Select (the latter signs you up for the full, paid version).
If you have any questions, please reach out to your VendAsta Partner Development & Support Specialist.
VendAsta Support Feb 19 • Updates & Forums / Product Updates
We continue our constant improvement of Partner Central to enhance simplicity and usability. This week we have a bug fix and an added feature.
Previously while creating an account in Partner Central, if you wanted to enter a Customer Identifier you had to do so three times, once for each product. In order to streamline the Create Account process we have now moved the Customer Identifier to the Step 1 of 3 page in the create process. You now only have to enter the identifier once and it will be used across all products consistently.
Some of you might have encountered an odd error message when trying to create a user. This bug was unintentionally introduced a few weeks ago (for that we apologize), but has now been resolved. You will once again see proper error messages when creating a user that provide more details as to what went wrong. In addition to this, we have also fixed a related issue that resulted in not being able to convert to pay when you were creating a new user.
As always, please let us know via the support link if there is anything we can do better, or if you experience any issues.