Vendasta Payments - FAQs
- How to dispute payments on the platform
- Where are Recurring Invoices stored?
- In the new recurring invoice template what does the 'Active' toggle do?
- Can I “Bill by active products” while using recurring invoice on the same account?
- Will I be notified if payment was successful or not?
- Will I be notified when an invoice is sent to my customer?
- When a new product is activated on the account, will the recurring invoice template automatically update to capture the new product?
- What are the options for collecting payment from a recurring invoice?
- How do I stop a recurring invoice template from generating new invoices?
- Where do I find the invoices generated by a recurring invoice?
- Where do I find the recurring invoice templates on an account?
- What is the difference between a recurring invoice template and an invoice?
- Which products can I add to a recurring invoice?
- Can I set up Weekly, Monthly, Yearly recurring invoice templates on the same account?
- What is a recurring invoice template?
- How to replace Account Representative for your business in Vendasta Payments?
- Are SMB account owners allowed to remove stored Credit Card on file?
- Why is Vendasta payments showing "unsupported in your area" even though business is within supported locations?
- How do I mark an invoice as "paid" if it has not been paid through Vendasta Payments?
- How do I change the bank account to receive payout?
- How can I change the email address showing at the bottom of the invoice sent to clients?
- Is the SMB payment transaction fee calculated before or after tax?
- Where can I find the transaction fee charged on customer payment?
- Can I integrate 3rd party billing systems with Vendasta?
- Why is the invoice showing past due, when it is not yet the due date?
- Billing: How can I add tax on an invoice line item?
- How do I request a refund for my client?
- How to handle billing disputes
- Can I hide the products in a package when I add it to an invoice?
- Billing: How can I edit Tax Rates on the platform?