Sierra Kyliuk
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Activity overview
Latest activity by Sierra Kyliuk-
Sierra Kyliuk created an article,
What's the definition of 'active user' in Business App?
In the automations system, there is a trigger called “When a user is active in Business App.” This document explains in more detail what will and will not fire this trigger. For this trigger, the ...
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Sierra Kyliuk created an article,
When do SMS credits reset?
SMS credits reset on the 1st of each month, as they are tied to our third-party SMS system's renewal; not the date of the add-on renewal. For example, if you activate 100 SMS credits on April 16th...
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Sierra Kyliuk created an article,
Can I customize which users on an account receive an email campaign?
No. If an account is added to a campaign, every user on the account will be added to the campaign. If you want only specific users to get campaigns, you can either create a user list and add that t...
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Sierra Kyliuk created an article,
Can I turn off Hot Lead notifications?
Not at this time! As this is an instant notification, the Salesperson would receive them via email, and to disable them, they would need to unsubscribe. Note: If you want to disable Hot Lead notifi...
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Sierra Kyliuk created an article,
Why can't I pin a product to the Navigation panel of Business App?
In this example, the custom product was not set up with a URL to direct the user to when they click. In this state it is only an information piece and can not be pinned. Edit the product in Vendor...
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Sierra Kyliuk created an article,
How can I find the most recent client activity?
You can see the recent online activity of your accounts by logging into the Sales & Success Center and head to your Dashboard. Here you can see the recent activity from your Salespeople and Busin...
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Sierra Kyliuk created an article,
Can I see examples of the type of websites your team builds?
Our Marketing Services team can easily build websites for your clients from start to finish. For examples of the types of templates your clients can choose from, please refer to https://frameworks....
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Sierra Kyliuk created an article,
Social Marketing Error: The business category you've selected isn't eligible to create or update local posts
If you receive this error message, you need to update your Business Category under the account page through Partner Center. Please refer to the Google Guidelines on Eligible and Ineligible busin...
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Sierra Kyliuk created an article,
What happens to my accounts if I update my General Settings in Task Manager?
Any changes, such as Task Generation via General Settings for Task Manager will only affect NEW accounts moving forward. Any pre-existing accounts will need to have changes made via the Account Se...
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Sierra Kyliuk created an article,
Can I activate more than one Website Pro product on the same account?
No, you cannot activate multiple units of the same product on a single account. If a client has two websites that they'll like to host with Vendasta, we recommend creating an additional account and...