Sierra Kyliuk
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Activity overview
Latest activity by Sierra Kyliuk-
Sierra Kyliuk created an article,
New Page Experience: Troubleshooting Facebook and Instagram Connection Errors
Meta, Facebook and Instagram's parent company, has introduced a New Page Experience that is supposed to provide several new features to users, but if you are used to the Classic Page experience, yo...
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Sierra Kyliuk created an article,
Monitor your social connections with the Social Marketing Admin Dashboard
Partner Center Admins can monitor all social media connections through the Social Marketing Admin Dashboard. Through this dashboard, Partner Center Admins can see all accounts that have Social...
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Sierra Kyliuk created an article,
Your Instagram account requires your attention. Log in to Instagram and follow the instructions
Watch the video walkthrough. We've seen an increase in this Instagram error due to changes in Meta (Facebook and Instagram's) API. Instagram has updated their profile requirements so that certain...
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Sierra Kyliuk created an article,
Post Videos to LinkedIn in Social Marketing
To begin posting videos to LinkedIn, compose a post in the Social Marketing product by clicking the "Compose" button in the top left corner: Click "Add Media", and drag and drop your MP4 video...
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Sierra Kyliuk created an article,
What's the definition of 'active user' in Business App?
In the automations system, there is a trigger called “When a user is active in Business App.” This document explains in more detail what will and will not fire this trigger. For this trigger, the ...
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Sierra Kyliuk created an article,
When do Customer Voice SMS credits reset?
SMS credits reset on the 1st of each month, as they are tied to our third-party SMS system's renewal; not the date of the add-on renewal. For example, if you activate 100 SMS credits on April 16th...
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Sierra Kyliuk created an article,
Can I customize which users on an account receive an email campaign?
No. If an account is added to a campaign, every user on the account will be added to the campaign. If you want only specific users to get campaigns, you can either create a user list and add that t...
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Sierra Kyliuk created an article,
Can I turn off Hot Lead notifications?
Not at this time! As this is an instant notification, the Salesperson would receive them via email, and to disable them, they would need to unsubscribe. Note: If you want to disable Hot Lead notifi...
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Sierra Kyliuk created an article,
Why can't I pin a product to the navigation panel of Business App?
Products with dashboards can be pinned to the navigation panel in Business App. In the above example, a custom product was not set up with a URL to direct the user to when they click on it. If the...
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Sierra Kyliuk created an article,
How can I find the most recent client activity?
You can see the recent online activity of your accounts by logging into the Sales & Success Center and head over to your Dashboard. Here you can see the recent activity from your Salespeople and ...