Temi Adewolu
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Can I add a new category in Vendor Center?
Partners cannot add a custom/new category in Vendor Center for their own custom product(s). Partners can only choose from the default LMI (Local Marketing Index) categories available in Vendor Cen...
Troubleshooting Meeting Scheduler syncing issues
If you're having issues with the Meeting Scheduler not syncing to your Google Calendar or not sending emails for newly-created events, use this guide for troubleshooting. Disconnect and reco...
Payout Status
To check the status of a payout, navigate to Partner Center > Billing > Payouts. At the top of this page, you will be able to see if you have any upcoming payouts and if any money is currently in ...
Can a Salesperson be added to multiple markets?
A salesperson can only have access to one market in Sales & Success Center at this time. To add one person to multiple markets, you will need to create a new salesperson using a separate email ...
Snapshot Report Sample
Curious to see what our Snapshot report looks like? Do you need an unbranded snapshot report for your presentation? We've got a quick solution for you! In the Partner Center > Navigate to the Adm...
Customize language in Business App
You can customize the language in Business App either as a user or as a Partner Center admin. Update Language as a User As a user, log in to Business App. Click on your profile name in the top r...
Can I send or stop Email campaigns while impersonating a Salesperson in Sales and Success Center?
The short answer to that is no. To start or pause a campaign in the Sales and Success Center, you need to log in directly as a Salesperson. When you try to send or pause an email campaign while imp...
Can I Customize the Executive report?
At this time you cannot customize the Executive report. There is an option to rearrange the sections, however, you cannot edit or remove them from the report. Follow these steps to rearrange the...
Can products get automatically activated?
Yes. Checking the following areas on the platform will provide a better understanding of what may have occurred. Check if there is any active automation that may auto-activate products in ...
Cannot Start Campaigns Until a Mailing Address is Provided
An email campaign will fail to be sent if the mailing address is set to NONE. A few known errors you may encounter are: "Cannot start campaigns until a mailing address is provided" or "Mailing info...