FAQs
Need an answer to a specific question? The FAQ section has you covered.
Administration
- What happens if I decline an order cancelation request?
- What is "Contract Length" used for in orders?
- Why do I see "Activation warnings" when reviewing an order?
- How do I ignore activation errors in orders?
- How do I restore my market's sales order settings to my defaults?
- Where can I add my Credit Card?
Business Center
Listing Sync & Listing Sync Pro
Partner Center
- Can I hide the training resources tab in Sales & Success Center?
- How do I hide wholesale pricing from my Salespeople?
- How can I get an Export of My Reviews?
- Do SMB's get access to Task Manager?
- Where can I find my Public Store URL?
- How do I Add Users to Task Manager?
Reputation Management
Sales & Success Center
- How do salespeople cancel pending orders?
- Can I add products and packages to an existing order in Sales & Success Center?
- Where does the Snapshot Report find the SEO Keywords?
- How long does a Snapshot Report take to be ready and when is Best to Present it?
- Can I edit the Snapshot Report?
- Why is Social Media Information Missing on the Snapshot Report?
Social Marketing
- Which networks will show a link preview on posts?
- How Do You Customize Posts per Channel in Social Marketing?
- Do I need to link my Instagram account to a Facebook page?
- Does the Social Marketing API support posting?
- How many accounts can I connect in Social Marketing?
- How long can my posts be?