FAQs
Need an answer to a specific question? The FAQ section has you covered.
Automations
Vendasta Payments
- If I'm based outside of North America, can I use Vendasta Payments?
- Can I use my existing Stripe account with Vendasta Payments?
- Who can I contact for help setting up Vendasta Payments?
- What kinds of credit cards are accepted by Vendasta Payments?
- Are there transaction fees associated with using Vendasta Payments?
- How often will I receive payouts?
Administration
- What happens if I decline an order cancellation request?
- What is "Contract Length" used for in orders?
- Why do I see "Activation warnings" when reviewing an order?
- How do I ignore activation errors in orders?
- How do I restore my market's sales order settings to my defaults?
- Where can I add my Credit Card?
General
Advertising Intelligence
Business App
- How can my clients learn to be successful with Business App?
- Is there a delay in the data appearing on the monthly Executive Report?
- Changes to Partner Logo Placement in Business App
- Marketing Funnel – Why do the Marketing Funnels on the Executive Report and the Dashboard have different data?
- Marketing Funnel – Can I disable the Marketing Funnel?
- How do I get my network (HAR) file?
Customer Voice
Listing Sync & Listing Sync Pro
Meeting Scheduler
- Can salespeople connect their Google Meet or Zoom account after they've scheduled a meeting?
- How do salespeople access Meeting Scheduler?
- How does a prospect schedule a meeting?
- Where can salespeople find their booking links?
- Where can salespeople see their upcoming meetings?
- Why should I use Meeting Scheduler?
Partner Center
- What do the various order statuses mean?
- Where can I change my Campaign outgoing Email and Name Settings?
- Can I hide the training resources tab in Sales & Success Center?
- How do I hide wholesale pricing from my Salespeople?
- How can I get an Export of My Reviews?
- Do SMB's get access to Task Manager?
Reputation Management
Sales & Success Center
- Important changes to Google Meet
- How to add your booking link to the home screen on iPhone
- How do salespeople cancel pending orders?
- Can I add products and packages to an existing order in Sales & Success Center?
- How can I edit the banners in the Snapshot Report?
- How do I access Sales & Success Center from Partner Center?
Social Marketing
- Why do my photos appear with low quality on Facebook?
- Which networks will show a link preview on posts?
- How Do You Customize Posts per Channel in Social Marketing?
- Do I need to link my Instagram account to a Facebook page?
- Does the Social Marketing API support posting?
- How many accounts can I connect in Social Marketing?
Task Manager
- How do I set the Task Manager projects that will show in the Executive Report?
- Delete Projects and Tasks in Task Manager
- What is Task Manager?
- Where can I save clients’ usernames and passwords?
- How do I activate Listing Distribution from Task Manager?
- How often are Task Manager reports generated?
Website Pro
- Why Is My Website's Speed Score So Low?
- How does Website Pro log me in to the WordPress Dashboard?
- How to create new WordPress users with Website Pro
- How to change WordPress user roles
- How do I set the preferred URL or domain?
- Do I need to do anything to get an SSL Certificate?