Inbox Messages in Business App: Overview

Inbox Messages in Business App allows your clients to reach out to you directly for sales and support through in-platform chat, and communicate with their customers by activating Inbox Pro product in marketplace.


Support chat with you

Your clients can use the Contact Us button in the bottom left of Business App to initiate a chat with you, and then come back to that conversation easily from the Inbox Messages tab.

You can configure if this is enabled or disabled in the Business App configuration settings in Partner Center.

For information about Inbox messaging in Partner Center, Sales Center or Vendor Center, see this article.

Inbox Pro

By activating Inbox Pro for an account, new features will augment Inbox giving your clients the ability to capture leads and interact with customers via SMS, Google Business Messages, and more channels. To learn more about Inbox Pro, see this article.


Related articles:

Inbox Pro – Product overview

Send your first message

Inbox Messaging FAQs

Inbox In-Platform chat in Partner Center

Articles in this section

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