To start a new conversation with your client, go to Businesses > Accounts, click on the chat icon, or click the kabob menu and choose "Send a message" to create a conversation with your client.
What should I do to start using Inbox In-platform chat?
To start a new conversation with your client, go to Businesses > Accounts, click on the chat icon, or click the kabob menu and choose "Send a message" to create a conversation with your client.