When you first log into Google Workspace, you may see a request to verify your domain ownership, which means that your domain is temporarily blocked.
If this were the case, you will see a message in the Google Workspace panel requesting domain verification retry.
Here are steps to fix this issue;
Before trying our troubleshooting steps below, confirm you logged in, accepted Google’s terms of service, and tried to verify your domain:
- Find your temporary password for Google Workspace and log in to your account. After you sign up for Google Workspace, we’ll send you a welcome email that has your temporary password. If you don’t find the email in your inbox, re-send your welcome email.
- Accept Google’s terms of service. It’s not possible to verify your domain before accepting Google’s terms.
- Verify your Google Workspace domain in the Google Workspace Admin console.
Step 2: Unblock your domain
If Google still shows your domain isn’t verified, follow these steps to unblock your domain:
- If you added a password to your homepage, remove it. You can add the password again later.
- Enable your homepage if it’s disabled.
- Ensure your homepage isn't a demo page.
- If you're using a third-party domain for your email address, ensure it's properly connected. If you connected it recently, you may need to try again in 72 hours.
Step 3 - Retry domain verification
To try domain verification again:
- In the Home menu, click Settings, then click Google Workspace.
- Under Google couldn’t verify domain, click Try Again.
- Refresh your browser. If the Try Again button disappears after refresh, then you successfully verified your domain. If the button reappears, your domain isn’t verified yet. Go to If retrying fails in this guide for next steps.
After the Google couldn’t verify your domain message disappears from the Google Workspace panel, you should be able to access your Google Workspace account.