How can a partner view their ticket history?

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In Partner Center, click on the question mark icon on the upper right side > select Contact us.

Watch Video Walkthrough

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Then select Platform Support:

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And View ticket history:

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However, Marketing Services tickets will not be available in this view. Only tickets logged with Support can be viewed. For Marketing Services ticket details, please reach out to the respective @yourdigitalagents.com email or contact support for coordinating with Marketing Services team.

 

Partners can also sign in to the Resource Center at https://support.vendasta.com/hc/en-us and go to 'My Activities' to see their tickets:

screenshot-support.vendasta.com-2023.11.30-14_38_51.png

 

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