Why am I getting a "Your organization's Google Workspace account has been suspended" error message?

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When a user is attempting to log into their Google Workspace account and receives the following error message:

"Your organization's Google Workspace account has been suspended. Please contact your Google Workspace Organization Administrator to re-activate your organization."

Please get the Admin on the Google Workspace account to log in to admin.google.com and accept the terms and conditions/user agreement in order to re-activate the organization. If you are not sure who the primary admin is, please reach out to Support on Demand for this information. 

Please also refer to the Google support article for more details:



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