What is the difference between a Sales Manager and a Salesperson?

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Sales Managers have the ability to see and access all accounts within their market regardless of the assignee, even if the 'Market-wide access' configuration is turned off. While salespeople can only see accounts assigned to them when 'Market-wide access' is turned off.

The market-wide access settings can be found in the Partner Center > Administration > Customize > Sales > Settings.

 

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