Skip to main content
How do Salespeople cancel pending orders?
Salespeople can cancel orders if needed, for example, if a customer backs out of purchasing.
Watch Walkthrough Video
- Go to Sales & Success Center > Orders
- These can also be accessed from Sales & Success Center > Accounts > Account name > Orders Section
- Click on the Order ID
- Click Cancel Order
Optional–Enter cancellation notes
- Click Request Cancellation
This submits the order for cancellation. An admin can then approve or decline the cancellation.
Stay informed about Vendasta's new releases and disruption notices
Kickstart your path with Vendasta through our free Certification
Join discussions, browse solutions and get tips from the experts
Read reference documentation and guides for API’s and SDKs
Getting Started, Build your Store, AI Social Marketing