Business App users can message their fulfillment team directly through Business App. Clients are able to more easily coordinate with their fulfillment team using this option.
Ask questions from Business App
Provided a Task Manager user has set a project to be visible in Business App, users will be able to reach out to their fulfillment team:
- Log in to Business App
- Go to My Products
- Click Ask a question about your service by the relevant project
- Compose a message
- Click Send
Who is notified about a question?
Anyone assigned to a task within the project will be notified. When a question is asked, they'll receive an email and an in-app notification. Clicking on this will bring the assignee to The Loop.