How quickly will I receive the Executive Report?
Executive reports can be sent out weekly or monthly for paid Reputation Management accounts. You can adjust the frequency of this in the report settings. It will take at least one week for the data to be gathered to report on.
Why am I not getting any Notifications?
New notifications, such as Instant Review notifications and Daily Digest emails, will only be sent when new content is found by our system. For example, we will only receive an Instant Review notification once Reputation Management has located this review. The Daily Digest will only be sent out if new reviews, listings, or social posts have been found within the last 24 hours.