We’re enhancing the technology in Reputation Management to surface Facebook recommendations faster.
Previously, it could take up to 24 hours for a Facebook recommendation to appear in Reputation Management. With this improvement, the recommendation will appear almost instantly!
This will give your clients the opportunity to respond to Facebook recommendations lightning-fast—mitigating potential harmful reviews, or showing appreciation to positive reviews in record time.
You need to connect your Facebook account to the Reputation Management product to allow our system quickly pull in Facebook recommendations. Follow the steps below to connect Facebook to Reputation Management:
- Launch Reputation Management
- Navigate to Settings > Connect Accounts
- Click on the + sign on the Facebook card to connect account