How to change WordPress user roles

To change a user’s WordPress role (from Administrator) you have two options.

Option 1

Create User in Business App – then change the role
Once you have created a Business App user, log in to WordPress as that user. Once you are in the WordPress dashboard, go to:

  • Users > Role

Option 2

Create User in WordPress (with matching email as Business App user) – then change the role
Create a WordPress user within WordPress with the same email you will use for the Business App user. To change the user role of that user in WordPress, go to:

  • Users > Role
  • Note: emails must be the same. For example, if Bob is a WordPress user with the email, the Business App user that gets created for Bob must use and not If you create a Business App user for Bob with the email, a new WordPress user will be created for Bob with, and Bob will now have two WordPress users.

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