Vendasta is a white-label platform—meaning you can brand it as your own, with no mention of Vendasta. White labeling allows you to present a unified front with the solutions you already offer to your customers.
Your branding is used in all customer-facing aspects of the platform, including Business App, email campaigns and more.
- To customize your branding – including Name and Logos go to Partner Center > Administration > Partner branding.
- To customize the name of Business App, go to Partner Center > Accounts > Manage Business App > Customize Business App
Please note: Some white-labelling aspects of the platform may be limited by subscription.
Customizable brand elements
You can customize the following features under the Partner Branding tab:
Company Name
The company name to display to your customers on the platform, emails, etc. This is a required field.
Theme
Select your preferred theme (light or dark) for your team to experience in Partner Center. This will apply to the navigation only.
Business App Theme
Choose a default theme for your customers to experience Business App in, light or dark. We recommend User System Default, which matches the users' system settings. Users can also override your default choice when using the app to suit their needs.
Logo
Your logo appears in various places throughout the platform whenever white labeling is used. Your logo also appears in emails sent through the platform.
It's important to ensure your logo looks good in both light and dark mode, and you can upload unique logos for each.
Favicon
A favicon is a small graphic that appears in the browser tab for Business App, helpful for differentiating your business app from other tabs the user might have open.
The recommended file size is 16px (width) by 16px (height). Only ICO files are accepted.
Company avatar / Shortcut icon
A shortcut icon is an icon that appears on mobile phones and devices when saved to the user’s home screen. It is also used to represent your company internally in Inbox chat.
The recommended file size is 512 x 512 pixels. Only GIF, JPG, and PNG files are accepted.
Primary Color
The platform displays your brand color in various accent places throughout the platform to represent your brand. This color also appears in some emails sent to clients.
Custom branding for markets
By default, any options set under Partner Branding apply to your markets as well. If you’ve customized a market separately (under the Markets tab), any changes made under Partner Branding may not apply to those markets.
To customize by Market, click the 'All Market' tab and select the market you want to customize.
Web Chat
You have the ability to enable a backlink footer on all your client web chat widgets, that says “Chat powered by [Your Company Name]” with a link to your website, to add some SEO-juice and drive new leads. The link has an automatically appended UTM so you can track engagement via Google Analytics.
To enable, go to Partner Center > Manage Accounts > Manage Business App > Customize Business App > Branding and then enable the checkbox titled: “Show 'Chat powered by [Your Company Name]' on all web chat widgets”
Additional resources
For additional customization options, check out these articles: