The Shopping Cart appears in both your Business App Store and your Public Store, and allows your Business App users and customers to purchase multiple products and services from your Store simultaneously.
To ensure that your customers get the most out of your Store when using the Shopping Cart, follow the steps below.
Set up Vendasta Payments
Once you have enabled Vendasta Payments, you will be able to accept credit card payments from your customers via the Shopping Cart.
When Vendasta Payments is not set up, customers will still be able to submit an order for products in their Shopping Cart.
Set your Store’s currency
Ensure that your Store is set to the correct currency for displaying retail prices.
- Go to Partner Center > Marketplace > Manage Store and click Store Settings
- Under the Currency tab, you can see the currency your Store displays prices in. Ensure that this currency matches the currency that you can accept using Vendasta Payments.
- If necessary, you can adjust your Store’s currency by clicking the lock icon to make changes.
- Note that changing the currency of your Store will affect all product and package prices that are currently set in a different currency from the one you select. We suggest reviewing the products and packages in your Store to ensure that they are priced in the intended currency before making changes to this setting.
Review and set retail prices
A product’s retail price is used to calculate the price of a package, and is used automatically when an individual product is added to an invoice. To ensure that a package’s price accurately reflects the value of the products and services that it contains, it may be necessary to set or update the retail price of individual products.
- Go to Partner Center > Marketplace > Manage Products
- Select a product
- Go to the Product Settings tab for the product you’ve selected
- You can view the retail price for the product you’ve selected under the Retail Price section. If no retail price is set, or the retail price is inaccurate, click the lock icon to update the price.
If you do not set a retail price for the products you sell, the packages and invoices you create will default to the Suggested Retail Price for your store’s currency.
Review your Store’s packages
Previously, partners could set any price on a package they created in their Store. To allow for better insight into the unit economics of each product you sell, we’ve updated package pricing to be automatically calculated based on the sum of each contained product’s retail price, minus a percentage discount.
Customers can only purchase a package through the Shopping Cart if the package is using this new package pricing feature. Partners can update packages that are still using the old pricing model by editing them.
To update packages, go to Partner Center > Marketplace > Manage Store and view any package. When viewing a package using the old pricing model, click the Use new package pricing link at the top to automatically convert the package. Review the resulting package price and discount, and hit Save & Publish to publish the package to your Store, or hit Save as Draft to save the changes you’ve made publishing them. The package will now be updated.
Note that draft packages can be added to invoices, but only published packages can be added to and purchased via the Shopping Cart.
Partners who do not want to use the new package pricing model on a specific package can click I don’t want to use the new package pricing when editing a package, but this package will no longer be available for purchase via the Shopping Cart, and cannot be added to invoices.
For packages whose prices incorporate a product or service not contained in the package itself, it may be necessary to create a product with the correct retail price and add it to the package. This can be done at any time in Vendor Center or using the Create Product button in Marketplace > Discover Products.
We strongly recommend auditing the retail prices of your products and updating the packages in your Store to ensure that your Store works effectively with Vendasta Payments. Using the updated package pricing model ensures more accurate unit economics, as well as the flexibility to add or omit items per package without needing to recalculate the package price. Most importantly, these changes to package pricing will ensure that your pricing is automatically consistent across Shopping Cart purchases, sales orders, and invoices.
Store button behavior
The Store button behavior setting allows partners to specify behavior and messaging of the button in the Pricing section of a package in their Store. Selecting Add to Shopping Cart under this setting allows your customers to add these items into their Shopping Cart. Note that the Add to Shopping Cart option replaces the Sales Order option, which only allowed a customer to submit one package per sales order.
“Starting At” and “Contact Sales” options
In order to allow your customers to purchase a package immediately through the Shopping Cart, packages using the new package pricing model described above do not currently support the following settings on packages:
- “Show as Starting At price”, which causes packages to display a price Starting at $x / frequency when viewed in your Store
- “Show Contact Sales instead of price”, which replaces the package’s price with a prompt to Contact Sales when viewed in the Store
Partners who still want to use either of these options on a package can opt an individual package out of the new pricing model by selecting Return to old package pricing on the Edit package page. Note that this will prevent customers from purchasing the package through the Shopping Cart. Instead, customers can complete the Shopping Cart checkout process by submitting an order for the package.
If a customer’s Cart contains one or more packages with the following settings, they will be unable to purchase the contents of their cart using a credit card. Instead, the checkout process will submit a sales order for the contents of their cart.
- Packages using the Starting price option,
- Packages using the Contact Sales option,
- Packages that are using the old package pricing settings
For partners who have not set up Vendasta Payments to accept credit card payments from your customers, the Shopping Cart checkout process will always submit a sales order.
Add your own Terms of Service
Partners who would like to surface their own Terms of Service to customers at the time of purchase can do so on the Order Confirmation page of the Shopping Cart.
Go to Partner Center > Administration > Customize > Sales, and click Configure Orders under the Sales Orders section. Under the Customer ToS Configuration setting, you will have the option to attach your own Terms of Service document, which will be accessible for users on the Order Confirmation page for both purchases and sales orders made using the Shopping Cart.
Additionally, clicking + Add Terms of Service will allow for more customization and formatting of your Terms of Service messaging, including explanatory text and the title of the link that will lead to your Terms of Service document. Partners also have the option to require their customer to click a checkbox to signify that they agree to the Terms of Service before completing their purchase or order.