What is it?
We have updated our reporting to ensure that your clients with Reputation Management Express and Listing Sync Pro and/or Listing Distribution have an accurate Listing Score. This improvement was necessary in order to show accuracy on sources synced by Listing Sync Pro and/or Listing Distribution.
Your clients will see an increase in their Listing Scores in Reputation Management Express and in the Listings section of the Executive Report.
Who will this affect?
This affects Listing Scores for accounts with Reputation Management Express and Listing Sync Pro and/or Listing Distribution.
Note: Accounts with Reputation Management Pro did not require any adjustments to their Listing Scores.
Why is it important?
This improvement instills trust in clients that you are delivering accurate proof of performance reporting. The Listing Score will reflect the effect Listing Sync Pro and/or Listing Distribution has on your clients’ listing accuracy, thus demonstrating the value of the products.
When is the adjustment taking place?
Changes were deployed on June 5th, 2020. Accounts will see adjustments to their Listing Score in Reputation Management Express shortly after and in the following Executive Report.