What is it?
We're adding the ability for SMBs to directly order products and packages from Business App. Provided you've enabled the option, users will no longer see the Contact Salesperson screen, but will instead be brought to an order form.
When was it made available?
This feature was released in full on Monday, Jan 20, 2020.
Why is it important?
Previously, when a user wanted to buy a product, they had to work with a salesperson. If they were in Business App and clicked Get It Now for any product, they'd see a form to contact the salesperson. Many SMBs have no desire to speak with a salesperson to place orders and, instead, wish to do so on their own.
Now, these users can fill in their order form directly from Business App. This saves them time while also reducing the complexity of purchasing digital goods.
How does it work?
Enable Business App orders
To allow your Business App users to place orders, you'll first need to enable the option through Partner Center:
- Go to Partner Center > Administration > Customize > Sales.
- Click Edit Sales Orders Options.
Note: You can also configure these settings on a per-market basis.
- Under Customer Options, click Allow customers to send an order to admins from a store page.
- Click Save.
Order products in Business App
Once enabled, your Business App users will be able to place orders directly in Business App:
- Go to Business App > Store > Package name.
- Click Get It Now.
- Fill in the order form.
Note: What is displayed in the order form will vary from product to product.
- Click Agree to purchase.
The order will be sent to Partner Center. To approve it, see Approving Orders.