What is it?
Customer Voice has transitioned to an updated interface and navigation, moving into alignment with the look and usability of Reputation Management. Without disrupting current functionality, we have implemented an important update to this essential product.
Why is it Important?
This update aligns Customer Voice with the vision for the rest of the platform and products, creating a cohesive user experience, and will allow for easier integration of new and exciting features in the future.
How does it work?
Here’s what to expect from the new navigation:
- Improved user experience
- Mobile-responsive design
- Design consistent with the rest of the platform
Improved reporting and new features to follow in the coming months.
Who gets it?
All users of Customer Voice.