This article will be updated as we release new features and enhancements throughout January. Follow this article to be notified each time it is updated.
- Ability to connect individual Ad Campaigns
- Mapping fields auto-fill when bulk uploading a customer list
- Review request status details and email history available in the Customer Table
- Important interface and navigation updates
- Enhanced proof of performance for Listing Sync Pro
- New requirements to retrieve Instagram mentions
- Leafly and Weedmaps are now available as a Listing Source
- Instagram Instant Mentions are now available
- Kudzu no longer available as a Listing and Review Source
- Drag and drop calendar
Ability to connect individual Ad Campaigns
With the Advanced Reporting add-on, users now have the ability to connect individual Ad Campaigns to their Advertising Intelligence account. Learn more.
Mapping fields auto-fill when bulk uploading a customer list
When bulk uploading a .csv file to your Customer List, the mapping fields, such as First Name, Last Name, Email and Phone Number, will automatically be selected. The fields will correspond with your list when the customer categories are formatted correctly.
Review request status details and email history available in the Customer Table
Users of Customer Voice can now view their review request status details and email history in the Customer Table. Learn more
Important interface and navigation updates
Customer Voice has transitioned to an updated interface and navigation, moving into alignment with the look and usability of Reputation Management. Learn more
Enhanced proof of performance for Listing Sync Pro
Listing Sync Pro now offers enhanced proof of performance with a Partner Overview of listing errors for all accounts. In addition, beginning January 21st, users will be able to view improved reporting within Listing Sync Pro and the new Executive Report. Learn more.
New requirements to retrieve Instagram mentions
Users of Reputation Management are now required to connect an Instagram business profile and complete a two-step process in order to retrieve Instagram mentions. Learn more.
Leafly and Weedmaps are now available as a Listing Source
Leafly and Weedmaps are now available as a Listing Source in Reputation Management. By default, these sources are set to off. To turn them on for your clients, go to Partner Center > Administration > Customize > Listing Sources. Under Directory Sources, select the box next to the source you want to turn on.
Instagram Instant Mentions are now available
With your Instagram Business Account correctly connected, any Instagram post where that account is mentioned by another user, will be instantly pulled in to Reputation Management. The posted content will be displayed in your Instagram feed on the Monitor Mentions page, as well as in your Mentions Timeline.
Kudzu no longer available as a Listing and Review Source
In order to keep listing sources up-to-date and relevant in Listing Sync Pro and Reputation Management, Kudzu will be removed as a listing and review source, as of February 12th, 2019. This update is due to Cox Enterprises shutting down their online review platform, Kudzu.com. Your clients may notice a change to their listing score because of the removal of this outdated source. Read more Updates to Listing Sources in Q1. Learn more.
Drag and drop calendar
Social Marketing users can now drag and drop scheduled social posts on their Calendar. This allows users to more quickly reschedule their posts.