This article will be updated as we release new features and enhancements throughout August.
- Track link performance
- Removal of pre-filled text
- Better error prescription
- Factual accuracy reporting fixed
- Refresh listings within a Listings task
- Enhanced Website insights
- Recommended Packages
- Improved Account information
- Bulk Activate Add-Ons from Lists
- Cooling Hot Leads with sales activity
- Sales Managers
Track link performance
Partners can now track how many clicks their clients' shortened links get broken down by platform. Read full article
Removal of pre-filled text
To comply with Facebook's Platform Policy, posts will no longer be pre-filled when sharing reviews from Reputation Management. Instead, we will link to the page with the review when posting (visible in the Preview link section of Social Marketing's Composer) and the user must add their own text to post.
Better error prescription
When there are issues posting to a user's social media accounts, Social Marketing will now display more prescriptive error messages.
Factual accuracy reporting fixed
We’ve previously reported a problem showing the accuracy of Factual listings. We’ve worked with Factual on a fix for this issue, and listing accuracy will again be shown in the Listing Distribution dashboard.
Refresh listings within a Listings task
Users can now refresh a listing from within Concierge by clicking the Check [site name] Again button in an individual Listings task. Listings will be refreshed within 24 hours after clicking.
Enhanced Website insights
We’ve updated our Website section to align with Google’s most recent recommendations and best practices. As well, User Experience will no longer have its own subsection under Mobile. These changes may slightly impact your prospects’ Website scores.
Partners can now find Recommended Packages comprised of a variety of products and add-ons in Partner Center and instantly begin offering them in specific markets. Read full article
Improved Account information
Additional information about Accounts is now available at a glance in Partner Center. By going to Partner Center > Businesses > Accounts and choosing an account, you will now see the Additional Salespeople, Tag(s), List(s), Timezone, Created Date, and Last Modified Date of the selected account.
Bulk Activate Add-Ons from Lists
You can now activate product add-ons for each account in a list by going to Partner Center > Businesses > Lists and selecting Activate Add-On from the list options. Choosing a product will allow users to instantly activate a chosen add-on for each account in the list where the product is already active.
Cooling Hot Leads with sales activity
Creating sales activity on a hot lead now removes the Hotness icons from the account, making it easier for salespeople to tell which leads they’ve already followed up on. An account will become hot again if the prospect re-opens your email, clicks on the Snapshot Report, or request information from Business Center.
Salespeople can now be marked as Sales Managers by navigating to Partner Center > Sales > Salespeople > Edit. Sales Managers have access to all accounts in their market, regardless of the salesperson’s visibility settings in Partner Center > Customize > Sales > “Allow your salespeople to access all accounts in their market”.