Jun. 13, 2018: Revamped settings in Customer Voice

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6 comments

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    Dave Beaudin

    Will the bulk email API be included in this release?

  • Avatar
    Renee Elder

    Hi Dave,

     

    An email API will not be included in this release.  We do have the API on our roadmap for Q3 so please watch for updates soon on that.

     

    Thanks,
    Renee Elder

  • Avatar
    Brian Searl

    Do you have plans to update the video tutorial to walk clients through the new options?

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    Loni Goff

    Hi Brian,

    We actually just posted the updated video today! You can find it here: https://support.vendasta.com/hc/en-us/articles/360005887593-Customer-Voice

    Loni Goff
    Product Marketing Specialist
    Vendasta

  • Avatar
    Brian Searl

    How do I make sure this new video is shown in Customer Voice? I still see the old one.

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    Loni Goff

    Unfortunately, we haven't made it an option to show this video in product. That's a great suggestion, however! We've put this on our backlog and will get it into the settings soon.

    In the meantime, if you'd like to switch the video that's showing in product, you can do this through Partner Center. In your Partner Center dashboard, go to Administration > Customize > General Product Settings > Customer Voice. Under "Display Video" you can pick between two videos or a static image. This will be where we add the above walkthrough video as an option as well.

    Let me know if I can help with anything else.

    Loni Goff
    Product Marketing Specialist
    Vendasta

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