How do I activate SMS add-ons for Customer Voice?

1. Log in to Partner Center.
2. Click on Businesses > Accounts.
3. Find the account you wish to activate the SMS add-on for (note: SMS add-ons are only available for purchase on Customer Voice Pro)
4. Click on the account's name.
5. Select Activate Products. 
6. Select the appropriate add-on based on location and amount of SMS messages you'd like to send.
7. Click Continue. Complete the order to activate the add-on.

How do I send SMS messages?

Method 1: Sending an SMS message to one new contact

This method will add a new contact to your Customers list.

1. On the overview tab of Customer Voice, click Send request. 
2. Fill in the contact form. Note: You must include a phone number to select an SMS-method template to send.
3. Select an SMS template from the dropdown.
4. Click Send. 

Method 2: Sending an SMS message to one or more existing contacts

1. Overview page > Customers
2. Select one or more customers > Send request. Note: All the selected customers must have a phone number.
3. Select an SMS template from the list to preview > click Send to [#] Customers.