Positive online reviews are critical to the success of local businesses—people buy from the business with the best reviews. That’s why we’re excited to announce Customer Voice, a product that provides your clients with tools they need in order to win online.
With Customer Voice, your clients can:
- Use happy customers to win new customers: Leverage the voice of brand champions to improve your clients’ online word-of-mouth. Invite existing customers to share their experiences online so new customers know your clients can be trusted.
- Collect feedback to better their business: Ensure customers are getting what they want and expect. Invite them to share their experiences so your clients can put their valuable feedback to work.
- Build a targeted presence across popular review sites: Make sure your clients’ reviews show up where their customers spend the most time. Focus on collecting feedback on the review sites that impact their business.
- Shine in local search: Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help your clients show up in search so new customers can find them.
- Reach customers wherever they are: Customer Voice gives your clients the flexibility to request reviews on the medium that works best for their customers—either text message or email.
3 SMS add-ons are available. Purchasing an add-on will allow your clients to request reviews via text message.
200 SMS add-on
500 SMS add-on
1,000 SMS add-on
To learn more about the release of Customer Voice, contact your Partner Success Manager.