Looking to boost engagement on your Wix site? Adding Vendasta’s AI Assistant is a game-changer. This powerful chatbot can be trained on your website content to answer visitor questions instantly—anytime, day or night.
Whether you’re aiming to provide better customer service or simply make your site more interactive, this step-by-step guide will show you how to embed the AI Assistant quickly and easily.
What You’ll Need Before You Begin
Before diving in, make sure you have the following ready:
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Vendasta Account
You’ll need an active account with appropriate permissions. -
Inbox Pro Activated
Ensure the Inbox Pro product is active on the client account to enable chat widget installation.
Step 1: Set Up the AI Assistant in Vendasta
1. Open Business App
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Log into Partner Center and create or select the client account you want to work with.
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From the account page, click “Open Business App.”
2. Configure the Web Chat Widget
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In Business App, go to Inbox > Inbox Settings > Web Chat Widget.
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Click “Configure Web Chat.”
Don’t see the option? Click “Try it out today” to initiate a test version and reload the page.
3. Train Your AI Assistant
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In the AI Assistant section, click “Add knowledge” and select “Website.”
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Use the wizard to train the AI by selecting all relevant web pages.
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Save your settings, and your chatbot will begin learning your content.
Step 2: Grab Your Embed Code
Once your chatbot is trained:
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Go back to Web Chat Widget settings.
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Copy the JavaScript embed code provided in the installation instructions.
This is what you’ll paste into your Wix website.
Step 3: Add the Chatbot to Your Wix Website
1. Open Wix Editor
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Log into your Wix account and launch the editor for the site you want to update.
2. Add an Embed Widget
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Click the “+” Add button on the left sidebar.
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Select “Embed” > “Custom Embeds” > “Embed a Widget.”
3. Paste the Code
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In the widget settings, paste the AI Assistant embed code you copied from Vendasta.
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Resize and position it as needed to fit seamlessly into your layout.
4. Publish Your Site
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Click “Save” and then “Publish.”
Your AI chatbot is now live!
Step 4: Test It Out
Once your site is live, it’s time to see the chatbot in action:
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Visit your site and confirm the AI Assistant appears.
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Ask a few questions to test its responses.
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Tweak settings or knowledge if needed to fine-tune the experience.
Bonus Tips for Success
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Set Availability Hours: Want to limit when the chatbot is active? Customize its schedule based on your business hours.
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Gather Feedback: Enable ratings or surveys to collect insights from users and improve responses.
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Keep It Fresh: Regularly update the content your bot pulls from to ensure accuracy and relevance.
That’s It!
By following these steps, you’ve successfully added a smart, responsive AI chatbot to your Wix site. With Vendasta’s AI Assistant, you’re not just answering questions—you’re creating a better experience for every visitor, 24/7.
Have questions or need help? Reach out to our support team anytime!