Are Toll-free numbers accepted in Citation Builder?
Citation Builder does accept 1-800 and other toll-free numbers.
Neustar/Localeze has a specific field for these numbers and will sync them to those fields. To have a number added to the main line, the business will need to provide a number that is not a toll-free number and put the toll-free number in the appropriate field of the Business Profile. There is a field in the Business Profile for toll-free numbers.
Neustar/Localeze will occasionally accept toll-free numbers, but not always.