Business owners have a huge list of responsibilities, and a very important part of that is controlling their online reputation. In many cases, these business owners don’t have the time, knowledge or resources to manage social media, respond to reviews and fix online listings. The Concierge product allows you to offer a premium service of managing their reputation so you can save them time and improve their online presence.
Concierge generates a variety of tasks for your digital agents to complete on your client’s behalf. It grabs these tasks from the client’s Reputation Management and Social Marketing accounts. Your digital agents can utilize up to seven unique tasks, including Listings, Mentions, Reviews, Socialize, Social Post and Custom tasks. The tasks that are worked on throughout the month will be summarized in a task report, which shows your clients what they’ve been paying for.