In Sales & Success Center, you might see this activity in the “Recent activity” area on the account details page:
Normally, this means a Business App user has attempted to connect Google Business Profile in the Business App through the following steps:
1. Log in to Business App.
2. Click on Settings > Connections.
3. Click on “+” right next to Google Business Profile.
4. Follow the instructions, sign in with Google, and click “Allow.”
5. The user will then be directed to the connection details page to connect a specific location from the Google Business Profile to Business App.
This is when the “Attempted to connect to Google Business Profile” activity will be captured in “Recent Activity.”
Note: This activity also appears when a Partner's internal users attempt to connect. For example, in a scenario where an Admin attempts to connect to Business App via impersonation of a Business App user or Access Business App as an admin.