For accounts that have an active Reputation Management product, they will see review management features within Business App to help them manage their reviews without leaving the app.
It’s now easier than ever for your clients and your team to manage reviews in Business App, with these new embedded features. Users don’t have to load a whole separate app and domain to quickly see their latest reviews and reply (using AI!).
Advanced features and configuration of Reputation Management are still available by launching the app, from the Launch button at the top of the page, or by clicking Open App from the My Products page.
FAQ:
How can I see more reviews by default when visiting the Reviews tab in Business App?
A: Partners can set a default time range for Business App that applies across the whole app, including the Reputation Management pages. In Partner Center, go here: Businesses > Manage Business App > Customize Business App > Pages > Dashboard > Default Reporting Period.
Make sure to set this on the correct market that the account belongs to. Choose which market in the top right of the Customize Business App page.
The next time someone opens Business App, the date picker across the app will default to this date range.
How do I open the Reputation Management product?
A: Reputation Management product is still available by clicking the Launch button at the top of the page, or by clicking Open App from the My Products page.