What Happened?
At 3:38 PM CST, there was an outage that affected all websites being hosted on Website Pro. Service was restored at 3:56 PM CST for a total outage duration of 18 minutes.
The outage was caused by our NGINX server failing to forward web traffic to the appropriate locations. Restarting the server was able to quickly restore service and our traffic analytics are returning to normal levels but we continue to monitor the service.
We will be performing a deeper investigation into why the NGINX server stopped forwarding traffic over the next few days.