[FIXED] Dec. 15, 2017: Unable to edit Social Marketing posts

Time

Description

green_circle.png 01/10/2017, 10:58 PM CST

This issue has been fully resolved and full editing functionality has been restored, including the ability to edit time of day for scheduled posts.

12/22/2017, 1:13 PM CST

Partially Resolved: Editing of Social Marketing posts has been re-enabled. The time of day that a social post is sent out currently cannot be edited, though the day itself can be changed.

Please note that edited posts may also appear out of order in Social Marketing at this time.

 12/22/2017, 9:02 AM CST

We are currently testing our newly developed fix, and we will update this once this fix has gone live.

 12/19/2017, 10:47 AM CST

We are in the process of tweaking our editing process. We thank you for your continued patience as we work to remedy this issue.

 12/18/2017, 4:49 PM CST

Our investigation has revealed that the issue is more complex than first believed. We are continuing to work on this issue, and we'll update this as soon as we have more information.

 12/18/2017, 10:20 AM CST

We believe we have located the issue with editing posts, and are working to implement a fix. Further investigation is also being pursued to ensure the underlying cause of vanishing social posts is resolved.

yellow_circle.png 12/15/17, 2:45 PM CST

We are experiencing an issue where Social Marketing posts were being hidden from the platform due to an error in our process of editing social posts. We have temporarily disabled this feature to combat the aforementioned issue. Thanks for your patience while we work on this.

green_circle.png No Issues    yellow_circle.png Service Disruption    red_circle.png Service Outage

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