[FIXED] Sep. 21, 2017: Unable to Create Snapshot Reports


On Sep. 21, 2017, at 8:05am CST we were notified that Snapshot reports were not creating in the platform. This issue was resolved as of 9:13am CST.

Root Cause

We had performed a migration of data to a newer system, which inadvertently affected our Snapshot Report generation. Additional safeguards have been put in place to prevent future reoccurrences. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Can't find what you're looking for?
Let us help you!

Submit a request