[FIXED] September 11, 2017: Social Marketing outages

Overview

On September 11, 2017, at 12:48 pm CST issues in relation to social posting and the Social Marketing product were reported.

On September 11, 2017, at 3:02 pm CST:  the reported issues were resolved.

 

Due to these issues with Social Marketing, any social posts that were created or scheduled to be posted between the hours 12:48 pm and 3:02 pm CST on September 11, 2017, will not be posted. These posts would need to be deleted and reposted/rescheduled if you do still want them to be posted to your social media sites.

Any posts that were created during the above time period but are scheduled to be posted on a later date should still be posted on their scheduled date/time.

 

Root Cause

There was an issue while deploying an update to Social Marketing that caused the outages.

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