[FIXED] Mar. 28, 2017: 500 Errors When Adding Facebook

Overview

Starting at 3:10 PM CST on March 27, 2017, we began experiencing issues with adding Facebook accounts into the platform, resulting in 500 errors being seen.

 

Root Cause

The underlying cause of this issue is due to Facebook changing how they handle authentication.

We are currently working on updating our system to accommodate for this change.

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